On September 4th, Ctrip's co-founder and executive board chairman Liang Jianzhang delivered a speech entitled “How Artificial Intelligence Affects Innovation†at the China Summit Forum held by the China Alumni Association of the Booth School of Business at the University of Chicago. He believes that there is no need to worry. Artificial intelligence will cause serious unemployment problems, and AI can help us innovate, but it cannot replace human innovation. He also said that after AI replaces the daily work of human beings, the demand for human tourism will be more vigorous.
A few days ago, whether artificial intelligence threatened humans led to controversy.
Tesla CEO Musk warned that artificial intelligence threatens humans more than nuclear weapons; Kai-fu Lee predicts that artificial intelligence will cause serious unemployment. Compared with these pessimistic theories, Liang Jianzhang is relatively optimistic.
Liang Jianzhang believes that in the foreseeable future, artificial intelligence will cause serious unemployment problems and do not need to worry, because all AI technologies will only help us to process information so far, and can not replace the service industry. "For example, it can't replace the salesman in the Go store. In the short term, these robots are also difficult to become some restaurant waiters to replace these positions. But in the long run, I believe that after 15 years, 50 years later, the robot can really We do all the work on weekdays, including work in the service industry." Liang Jianzhang explained.
He divided human work into two types: one is the work that everyone usually does; the other is innovative work. Therefore, he believes that in the long run, innovative work may be the only growing industry in all of China's entire industrial industry. Moreover, the field of innovation will be larger and larger, and human knowledge will continue to expand. AI can help us innovate, but it cannot replace human innovation.
Liang Jianzhang believes that the essence of innovation is to try a different combination. This combination can be a combination of different atoms on a microscopic scale, new materials, and even new products, while the macro level involves a combination of different processes, organizational forms, and business models. He divides innovation into four steps: 1. Asking questions; 2 identifying search space and valuation functions; 3. Searching for inspiration; 4. Testing and determining.
Innovation stems from asking questions to meet human needs. Liang Jianzhang believes that this stage cannot be done by artificial intelligence. “Now the innovation in the macro field requires more knowledge integration in interdisciplinary fields, and also requires knowledge of society. Formally because of these societies Knowledge, so AI does not fully understand human needs. Therefore, we are still relatively safe."
When AI replaces human daily work, travel demand will be more vigorousRegarding the service industry where the tourism industry is located, Liang Jianzhang believes: "The service industry will still have a lot of work in the past few decades, because our current ideals may go out on vacation several times a year, even on vacation abroad. Now the average Chinese may only have In a vacation, there are actually several times of growth. In the optical tourism industry, it will require a large number of service personnel, so the short-term is not a problem, and decades are not a problem."
When more and more artificial intelligence replaces humans for daily work, when humans only focus on innovative work, Liang Jianzhang believes that people will have more time to explore the bigger world: the real world (tourism) and the virtual world. (game world).
"In the tourism industry, we always want faster airplanes, bigger travel spaces, such as space travel. Not only that, human beings are born with such impulses, hoping to explore, even though such exploration sometimes has no economic value. Curiosity may allow us to continually discover new exploration points. Some people will spend a lot of time playing games, not everyone will go to space exploration. But I am actually more optimistic, because the real world is more than the virtual world. It’s fun.â€
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